ClearSpeak
- #Customer interaction
- #Voiceprocessing
Real-time accent removal with pitch, tempo & gender control for clear call center communication
- Computer Vision
- Data Science
Impact
Our solution empowers call center workers to communicate effectively with English-speaking customers, fostering clear and efficient interactions that contribute to improved customer satisfaction and service quality.
Services we provided
A real-time accent removal system with adjustable pitch, tempo, and gender, using a cascade approach
Tech Stack
GoogleSpeech
Whisper
Challenges and Solutions
🧐 Challenges
- To develop a pipeline that can remove the accent from the speech with the ability to adjust the pitch, voice tempo, and voice gender.
- Optimize the pipeline so it will be able to work with the smallest delay possible.
💡 Solutions
We have implemented the cascade approach that includes the following technologies:
- Automatic Speech Recognition
- Voice Synthesis
User flow
1. User speaks into the microphone, and the pipeline processes the speech, removing the accent.
2. The resulting sound now contains clear English speech.